Q: How do I withdraw funds from my account?
To withdraw funds from your account, simply login to your KUNA Pay merchant portal account and click on the Withdraw button in Assets. From there, you can enter the withdrawal details, including the amount you wish to withdraw, and select the currency in which you would like to receive the funds. You may withdraw both crypto and fiat currencies.
Q: Are there any fees associated with withdrawals?
Yes, there are fees associated with withdrawals, depending on the cryptocurrency being used and the withdrawal size. You can check the details on the Pricing page.
Q: How long does it take for withdrawals to be processed?
Withdrawal processing times vary depending on the cryptocurrency used and the current network conditions. In general, withdrawals should be processed within a few hours, but it may take longer in some cases. We recommend checking the status of your withdrawal on your account for the most up-to-date information.
Q: Can I withdraw funds to a different cryptocurrency wallet?
Yes, you can withdraw funds to any cryptocurrency wallet that supports the cryptocurrency you wish to withdraw. Enter the wallet address when prompted during the withdrawal process, and the funds will be sent to that address.
Q: Is there a minimum withdrawal amount?
Yes, there is a minimum withdrawal amount for each cryptocurrency. The exact amount varies depending on the cryptocurrency used, so we recommend checking your account dashboard for the latest information.
Q: Can I withdraw money with SEPA?
Yes, you can withdraw funds from your account using SEPA (Single Euro Payments Area) if you are in the European Union. SEPA withdrawals are processed in Euros and may be subject to additional fees and processing times depending on your bank and specific SEPA region. We recommend checking with your bank for the latest information on SEPA withdrawals.
Q: How can I withdraw fiat?
To withdraw fiat currency, select the fiat currency you wish to receive the funds in during the withdrawal process and enter the details of your bank account. The withdrawal will be processed in the selected fiat currency and may be subject to additional fees and processing times depending on your bank and the specific withdrawal method. We recommend checking with your bank for the latest information on fiat currency withdrawals. KUNA Pay provides the ability to use SettlePay and GeoPay to withdraw UAH currency — you can decide which system you prefer.
Thank you for taking the time to fill out our form. We are currently reviewing your submission, and our team will be in touch with you soon.