Partner program

Last updated on
November 28, 2023

Q: What is the Partner Program?

A: KUNA Pay Partner Program is a collaborative initiative designed to establish mutually beneficial relationships between KUNA Pay and individuals or businesses interested in promoting crypto acquiring. Partners can earn a 10% commission for every transaction made by their referred customers or clients.

Q: How can I become a partner?

  1. Apply for a KUNA Pay partner program. Check the details on the Partner Program page on our website partner-program
  2. Invite the referrals
  3. After your referral has completed the registration, send an email to kunapay@kunapay.io, include the following details:
  4. > Your merchant name within KUNA Pay system.
  5. > Referral's merchant name.
  6. > Date of the referral's registration.
  7. Our team will review your email and provide the referral cashback based on the referral commissions every beginning of the month

Q: When will I receive my partner cashback commissions?

A: Your partner cashback will be deposited into your verified KUNA Pay account every beginning of the month. Please note that it may take up to 5 business days for the cashback to appear.

This delay is due to the processing time required to verify and finalize transactions. Rest assured that we are committed to ensuring you receive your earnings promptly, and we appreciate your patience as we work to process your commissions.

Q: What are the benefits of joining the Partner Program?

A: As a partner, you can enjoy several benefits, including:

A 10% commission minimum on all transactions made by your referred customers. Access to marketing materials and resources.

Dedicated support and assistance.

Opportunity to expand your network and business.

 

Q: What factors influence the interest rate?

A: The interest rate primarily depends on the transaction volumes generated by your referrals. In essence, the larger the transaction volumes they generate, the higher the interest rate you'll receive. This approach is designed to reward partners for bringing in higher-value business through their referrals.

Q: What we expect from our partners

A: We value our partners' commitment to actively support their referrals during their journey with us. Here's what we expect from our partners:

Actively support your referrals throughout their registration or transaction process. Be available to address any questions or concerns they may have. Maintain clear communication with your referrals and foster a positive experience for them. Your guidance and support are crucial to their satisfaction.

By actively engaging with and supporting your referrals, you not only ensure regular commission payouts but also contribute to a positive experience for your referred customers.

Q: Can I track my referrals and commissions?

A: Yes, KUNA Pay provides you with the information about partner cashback in your merchant account. You will be able to review the accruals in your transactions and also KUNA Pay sends you an email for every accrual.

Q: Are there any restrictions on who can join the Partner Program?

A: Our product is available in most countries; however, there are a few countries where we currently do not offer our services. These countries include Afghanistan, Algeria, Belarus, Benin, Burkina Faso, Burma, (Myanmar), Cabo Verde, Cambodia, Central African Republic, China, Cuba, Crimea (region of Ukraine), Côte d'Ivoire, Congo, Democratic People's Republic of Korea, Dem. Rep. of Ethiopia, Dominican Republic, Donetsk (region of Ukraine), Eritrea, Federal Republic of Ambazonia, Ghana, Guatemala, Guyana, Guinea, Guinea-Bissau, Haití, Honduras, Iran, Iraq, Jamaica, Japan, Jordan, Kenya, Kosovo, Laos, Liberia, Lebanon, Libya, Luhansk (region of Ukraine), Mali, Morocco, Mozambique, Myanmar, Nagorno-Karabakh (temporarily occupied by Russia), Nicaragua, Nigeria, Northern Cyprus, Pakistan, Philippines, People's Republic of China, Russia, Senegal, South Sudan, Syria, Somalia, Sri Lanka, Trinidad and Tobago, Transnistria (temporarily occupied by Russia), territories of Georgia temporarily occupied by Russia (Abkhazia and South Ossetia), Uganda, USA, Vanuatu, Venezuela, Yemen, Zimbabwe.

Q: How can I contact the Partner Program support team if I have questions?

A: If you have any questions or require further guidance, please don't hesitate to reach out to our at kunapay@kunapay.io

Partner program